FAQ

Answers to frequently asked questions

Do you give free quotations?

Yes. All quotes are free. A member of the team will make a site visit and send a quotation.

Are you insured?

Yes we have £5,000,000 liability insurance. Our certificates can be viewed via the link at the bottom of this page.

Are your staff qualified?

Yes. All members of our teams have the correct NPTC certificates and current proffessional qualifications. We are members of the arboricultural association.

Do you take away the tree debris?

Yes. Properties are left as we found them. All tree debris is removed unless clients request they would like to keep logs or wood chip. With experience we have developed a system of covering floors and walls to protect property. Where houses have especially tight hallways we cover walls with plastic.

Is any job too big or small?

No. We specialise in the pruning of small trees as well as dealing with larger sites with multiple trees.

Do you take a deposit before work has started?

No. Once the job is complete we invoice the client and take payment by bank transfer, cheque or cash.

Can you submit applications to councils for work to trees in conservation areas or covered by Tree Preservation Orders?

Yes. We liaise with councils on a weekly basis regarding planning applications.

When is the best time to prune my tree?

This is species dependant. We can advise on this.